Connecting 6 or more new properties to our network.
If you are looking to connect six or more new lots, set up industrial, or large-scale commercial connections to the Counties Energy network, the following information is for you.
For early‑stage planning, you can also refer to our network capcity map which provides a high‑level indication of available capacity.
Enquire & Explore
Share the details of what you are planning such as a subdivision, commercial build, major upgrade or generation. We help you understand what type of connection you need and what the process will involve.
Apply & Initiate
Complete your application online. We complete a high level assessment of your application within 5 business days confirm completeness, and request a design fee deposit so we can proceed to the detailed design and quote stage.
Design & Approve
Once the design fee is paid, our connections designer will assess your project requirements, network capacity and any upgrades, easements, or consents that may be needed. Our minimum timeframe for quotation and a detailed design is 8 weeks however this depends on complexity and will be outlined within this process.
Delivery & Build
Our field teams deliver all required network works. We will coordinate the build, schedule the work, and keep you updated as your project progresses.
Connect & Complete
Once the site is ready, we complete the final connection to the network. You will need to engage with an Energy Retailer for your metering before we liven the connection.
We can offer two options to meet your requirements: a high-level assessment or a detailed design and quote. Please review the information to determine which option is relevant for you.
HIGH-LEVEL ASSESSMENT
- A High-Level Assessment involves a desktop investigation to provide a financial estimate for budgetary purposes, this excludes a reticulation plan.
- The Customer can expect to receive this assessment 10-15 business days after receiving acknowledgment of your request.
- Customers looking for more information on a Flexible Connection, find out more here.
- For both a Standard New Connection and Flexible Connection, you can fill out the form here.
FORMAL DESIGN AND QUOTE
- A detailed reticulation plan and contract agreement will be provided with a validity of three months upon completion of the full-detail design.
- We offer Connection Design Requirements to ensure all relevant documentation is submitted for review.
- A non-refundable design fee of $6,000.00 excl GST is payable to proceed to the detailed design stage. Payment instructions will be communicated after the application is submitted.
(Note: Design fees will allow CEL to produce detailed design and price and issue a formal Contract Offer) - Upon receiving the application and payment of the design deposit, an invoice will be issued as a receipt of payment.
- Your application will be reviewed by a Design Engineer, and you can expect to be contacted for project initiation within 10 business days.
- The expected lead time for design and quotation is subject to the complexity and will be advised when all relevant information has been reviewed. Typically, this timeframe is at a minimum 8 weeks.
- You can find the form below after accepting all terms shown.
NOTE: If there is no response from the requester for a period of four (4) weeks following numerous attempts by the designer to establish contact, the project will be closed. Since the design fee is non-refundable, a new application will be required and a new design fee to be paid.
If the customer communicates any delays (such as consent issues, etc.) that result in the project being on hold for a consecutive period of 4 weeks, the project will be closed, and the customer will have 3 months to re-initiate it. A new project number will be assigned, and the design fee from the previous project will be carried over. Re-initiation may only occur once during the process. If the project has not progressed for more than 3 months, a new application will need to be submitted via the website and a design fee will be applicable.At Counties Energy, we’re working with the Electricity Networks Association (ENA) and other Electricity Distribution Businesses (EDBs) to simplify the connections process for customers.You can check out the glossary here to better understand the terms related to connections and pricing.