Counties Energy is your local energy solutions provider responsible for building, maintaining, and operating the electricity network that connects over 49,000 homes, farms, and businesses across the region.
We’re 100% locally owned by the Counties Energy Trust and we’ve been operating for almost 100 years.
As our business transitions into a smarter energy system or Distribution System Operator (DSO), our communities will gain access to a wider range of energy choices and become more active participants in New Zealand’s low carbon evolution.
We’re on a mission to unlock our full energy potential through the power of our people and our communities to shape our energy future.
Our goals are to:
- Be robust and reliable so we can continue serving our community
- Unlock new energy experiences for our customers
- Help shape our region’s energy future
- Deliver a smarter energy future that changes lives for the better
Our values
Below are the five core values that we live by. These values reflect who we are, what’s important to us, and how we deliver forward-thinking energy solutions to our customers, partners, and communities, now and in the future.
If it’s not safe, it’s not happening. The safety of our people, our communities, and our customers is everything. We never underestimate the power of energy, and how we need to work with it to stay safe.
From the smallest gesture to major fixes, we aim to serve our customers above and beyond expectations for a great customer experience.
Being human-centred in everything we do means being kind in our approach, proactive in our help, and showing empathy when it counts – doing the right thing for our people and our customers.
To reimagine our energy future, we need to innovate. That means challenging the status quo, staying curious, thinking differently, and looking at old problems in new ways.
Reliability builds confidence and trust with our community. Our aim is to stay at the forefront of the energy industry, adapting and changing with the market to continue adding value for current and future generations.

Our Executive Leadership Team
Our executive team leads by example to bring to life our core values every day. Their leadership, guidance and encouragement ensure that our business is fit for purpose today and tomorrow. With nearly 100 years under our belt, Counties Energy is focused on staying relevant for the next 100 years.

Our Board of Directors
Our board oversees and guides our strategic direction. With their visionary leadership, we are dedicated to providing reliable and sustainable energy solutions for our communities.

Our environment and sustainability strategy
As an organisation, we are committed to decarbonisation and aspire to environment leadership in the communities in which we live and work. You can read more about our Environment and Sustainability Policy commitments here.
We have also recently developed a sustainability business strategy in line with a materiality assessment that considers the perspectives of our customers, communities, and our people on the significance and impact of key environmental, social, and governance (ESG) issues impacting our company’s operations and stakeholders. Please click on the ‘read more’ link below to learn more about this strategy and our wider sustainability efforts.

Regulatory Disclosures
The electricity sector is a highly-regulated environment. To comply with regulations, we make public, documentation on disclosures, plans, reporting, agreements, and other key business records.