Counties Power recognised with Network Initiative of the Year award
The company was recognised for INDI (Infrastructure and Network Data Interface), an on-line system that delivers automated fault identification and servicing, communicating real-time messaging to customers along with systematic logging and dispatching of crews for faults.
Counties Power Chief Executive Judy Nicholl says the company is proud to be recognised for developing a solution focused on their community.
We’re ecstatic to have been acknowledged by our industry for developing a system that’s aim is to make people’s daily lives better through the delivery of more reliable and safer electricity network. Our dedicated internal team put our customer at the heart of this system to ensure that we’re working smarter to keep the power flowing. I’d like to thank our team for their dedication in conceptualising, developing and continuously refining this bespoke solution.” — Judy Nicholl, Counties Power Chief Executive
“Congratulations to the other nominees in the Network Initiative of the Year category, PowerNet and First Gas, for amazing projects they can be truly proud of.”
Counties Power is one of the few network companies to own their local smart meter network and data, which covers 95 percent of the region’s electricity network. The platform enables the company to use this data to view both high and low voltage networks in order to prioritise, plan, action and communicate restoration and maintenance activities to staff and customers.
The platform links in with the new Counties Power app which offers customers a quick and easy way to report and be informed of power outages that affect their home or business. Get the app now by typing app.countiespower.com in your smartphone internet browser.