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Counties Power well-placed to maintain essential services

Lines company Counties Power has reinstated their pandemic plan following the government’s announcement for the wider Auckland region to return to COVID-19 alert level 3. The company’s priority is to ensure the continued safety of their people, the community and the continuation of the region’s electricity supply.

All non-essential work is postponed with crews working on safety issues, essential work and outages only until further notice.

Crews are following preventative measures and distancing on the job, with the reinstatement of their team ‘bubbles’.  The company’s Pukekohe reception and offices are closed to visitors and customers while office-based employees are working from home.

 Counties Power General Manager Operations Dale Carline says the company was ready to move alert levels at any moment, with additional safety measures and stringent working practices still being undertaken by the company.

 “Please be assured that we are well-prepared for any additional risk from a re-emergence of COVID-19 in the community.  Like before, we ask you to please maintain a two-metre distance from our teams.  If you feel unwell and require a crew to attend an outage please advise us before we attend so appropriate safety measures can be taken. It is critical that we all work to keep our highly-trained crews safe to maintain our region’s power supply.  We’re well set up and ready to maintain essential services to our community. Please call us for all enquiries on 0800 100 202, check our website or our app.”

 The best way for the community to report a fault and to stay up-to-date if the power goes out is via the app – type in your smartphone internet browser now.  More information on our safety precautions and working practices can be found at

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