Forms

This page contains all current Counties Energy forms. You can search by category or by typing key words in the search bar below.

All
  • All
  • Connections
  • Disconnections
  • Distributed Generation
  • Electrician & Contractors
  • ICPs
  • Safety
  • Trees
Outage Hub Survey
Streetlight Faults
Request an ICP

Complete the below form to request an installation connection point (ICP), to connect your electricity to our network, via your retailer.

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Residential new connections

Complete this form to request a design and quote if you are connecting 1 – 5 new residential lots on the Counties Energy network.

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Close approach permit request

Minimum safe distances for working near overhead lines or power poles are set out in the NZ Electrical Code. To request a permit to work close to any electrical assets, please complete this form.

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Subdivision or industrial connection
Tree permit for Counties Energy approved arborists

This form is for the use of Counties Energy approved arborists only. If you would like to contact us about a tree on your property that needs to be cut or trimmed, please use the  Customer Tree Enquiry Form.

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Decommissioning an ICP

For customers needing to disconnect their electricity supply, whether due to demolition, building removal, or the removal of a connection point, please complete and submit this form to us.

Looking for a temporary safe disconnect? Please fill out one of our Safe Disconnection forms.

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Customer tree enquiry

To prevent outages, please use this form to let us know of trees that may need cutting or trimming as they are encroaching on power lines or other electrical assets.

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Data logger request

This form is available to any customer, electrician/contractor that would like to test the power quality or power loading for their electrical supply.

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Safe disconnect low voltage (LV) non-standard

Looking to disconnect temporarily for safety during activities near power lines, such as painting? Fill out and submit the below form if this disconnect affects one or more properties.

If you need to permanently disconnect your service, please use our decommissioning form.

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Safe disconnect high voltage

This form is for customers who require a safe disconnection on the high voltage network. Safety is of utmost importance to us, and this form provides us with the relevant information for the disconnection.

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Safe disconnect LV standard

Looking to disconnect temporarily for safety during activities near power lines, such as painting? Fill out and submit the below form if this disconnect affects one property.

If you need to permanently disconnect your service, please use our decommissioning form.

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Declare No Interest for trees

Submitting a Declaration of No Interest (if accepted) will transfer ownership of the tree/s to Counties Energy. Counties Energy may decide to completely remove the no interest tree/s in question or trim the tree.

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Request connection information

If you are looking to buy a property, or would like to know if you can connect to the electricity network, please complete the request for connection information form.

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Over dimension load

To move an over dimension load through the network, please refer to the designated high load routes, or complete the form.

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Distributed generation over 10kW (DG2)

If you are planning to install solar, or other distributed generation systems over 10 kW on the Counties Energy network, please complete the DG2 form below.

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Distributed generation up to 10kW (DG1)

If you are planning to install solar, or other distributed generationsystems up to 10 kW on the Counties Energy network, please complete the DG1 form below.

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Supply alteration request

To move a network asset, upgrade or downgrade your supply, or change your connection from overhead to underground, please complete a supply alteration request form.

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Contact Us

Please fill in the form below and we’ll get back to you as soon as we can.

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Property and Land Access Information

Please complete this page if you have any access or health and safety requirement for your premises. We will store this information in our systems and provide it to our field teams for surveying and fault response purposes.

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Electric Vehicle (EV) Survey

We’re gathering information from local EV drivers about their driving and charging behaviour to help us reimagine energy.

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Nothing found
Request an ICP

Complete the below form to request an installation connection point (ICP), to connect your electricity to our network, via your retailer.

View Form
Residential new connections

Complete this form to request a design and quote if you are connecting 1 – 5 new residential lots on the Counties Energy network.

View Form
Subdivision or industrial connection
Request connection information

If you are looking to buy a property, or would like to know if you can connect to the electricity network, please complete the request for connection information form.

View Form
Supply alteration request

To move a network asset, upgrade or downgrade your supply, or change your connection from overhead to underground, please complete a supply alteration request form.

View Form
Nothing found
Safe disconnect low voltage (LV) non-standard

Looking to disconnect temporarily for safety during activities near power lines, such as painting? Fill out and submit the below form if this disconnect affects one or more properties.

If you need to permanently disconnect your service, please use our decommissioning form.

View Form
Safe disconnect high voltage

This form is for customers who require a safe disconnection on the high voltage network. Safety is of utmost importance to us, and this form provides us with the relevant information for the disconnection.

View Form
Safe disconnect LV standard

Looking to disconnect temporarily for safety during activities near power lines, such as painting? Fill out and submit the below form if this disconnect affects one property.

If you need to permanently disconnect your service, please use our decommissioning form.

View Form
Nothing found
Distributed generation over 10kW (DG2)

If you are planning to install solar, or other distributed generation systems over 10 kW on the Counties Energy network, please complete the DG2 form below.

View Form
Distributed generation up to 10kW (DG1)

If you are planning to install solar, or other distributed generationsystems up to 10 kW on the Counties Energy network, please complete the DG1 form below.

View Form
Nothing found
Tree permit for Counties Energy approved arborists

This form is for the use of Counties Energy approved arborists only. If you would like to contact us about a tree on your property that needs to be cut or trimmed, please use the  Customer Tree Enquiry Form.

View Form
Data logger request

This form is available to any customer, electrician/contractor that would like to test the power quality or power loading for their electrical supply.

View Form
Safe disconnect high voltage

This form is for customers who require a safe disconnection on the high voltage network. Safety is of utmost importance to us, and this form provides us with the relevant information for the disconnection.

View Form
Safe disconnect LV standard

Looking to disconnect temporarily for safety during activities near power lines, such as painting? Fill out and submit the below form if this disconnect affects one property.

If you need to permanently disconnect your service, please use our decommissioning form.

View Form
Nothing found
Request an ICP

Complete the below form to request an installation connection point (ICP), to connect your electricity to our network, via your retailer.

View Form
Decommissioning an ICP

For customers needing to disconnect their electricity supply, whether due to demolition, building removal, or the removal of a connection point, please complete and submit this form to us.

Looking for a temporary safe disconnect? Please fill out one of our Safe Disconnection forms.

View Form
Nothing found
Close approach permit request

Minimum safe distances for working near overhead lines or power poles are set out in the NZ Electrical Code. To request a permit to work close to any electrical assets, please complete this form.

View Form
Safe disconnect low voltage (LV) non-standard

Looking to disconnect temporarily for safety during activities near power lines, such as painting? Fill out and submit the below form if this disconnect affects one or more properties.

If you need to permanently disconnect your service, please use our decommissioning form.

View Form
Safe disconnect high voltage

This form is for customers who require a safe disconnection on the high voltage network. Safety is of utmost importance to us, and this form provides us with the relevant information for the disconnection.

View Form
Safe disconnect LV standard

Looking to disconnect temporarily for safety during activities near power lines, such as painting? Fill out and submit the below form if this disconnect affects one property.

If you need to permanently disconnect your service, please use our decommissioning form.

View Form
Over dimension load

To move an over dimension load through the network, please refer to the designated high load routes, or complete the form.

View Form
Property and Land Access Information

Please complete this page if you have any access or health and safety requirement for your premises. We will store this information in our systems and provide it to our field teams for surveying and fault response purposes.

View Form
Nothing found
Tree permit for Counties Energy approved arborists

This form is for the use of Counties Energy approved arborists only. If you would like to contact us about a tree on your property that needs to be cut or trimmed, please use the  Customer Tree Enquiry Form.

View Form
Customer tree enquiry

To prevent outages, please use this form to let us know of trees that may need cutting or trimming as they are encroaching on power lines or other electrical assets.

View Form
Declare No Interest for trees

Submitting a Declaration of No Interest (if accepted) will transfer ownership of the tree/s to Counties Energy. Counties Energy may decide to completely remove the no interest tree/s in question or trim the tree.

View Form
Nothing found